1. introduction

The protection of your personal data is of particular concern to us. In this privacy policy, we inform you about the processing of your personal data when you visit our website, place an order or use our services.

2. responsible person

ZenSaku Studio
Drimbornweg 1
53909 Zülpich, Germany
E-mail: mail@zensakustudio.com

If you have any questions about this privacy policy or the processing of your data, you can contact us using the contact details above.

3. which data we collect

3.1. Daten, die Sie uns bereitstellen

• Name
• E-mail address
• Billing and delivery address
• Payment information (e.g. credit card details)
• Telephone number (optional)

3.2. Automatisch erfasste Daten

When you use our website, we collect data automatically:

• IP address
• Browser type and version
• Information about your device (e.g. operating system)
• Visited pages and actions on the website (e.g. adding products to the shopping cart)

3.3. Daten von Dritten

We may receive data from third-party providers such as payment service providers (e.g. PayPal, Stripe) in order to process transactions.

4. how we use your data

We process your data for the following purposes:

• Processing your order: invoicing, delivery and communication.
• Improvement of our services: Analysis of website usage and customer behavior.
• Compliance with legal requirements: For example, to store invoices.
• Marketing (if agreed): Sending of advertising e-mails.

5. legal bases for processing (EU customers)

We process your data on the basis of the following legal bases in accordance with the GDPR:

• Performance of a contract: Processing is necessary for the performance of a contract (e.g. your order).
• Legitimate interests: Processing to improve our offer.
• Consent: Processing of data for marketing purposes (if you have consented).
• Legal obligation: Compliance with tax and legal requirements.

6. disclosure of your data

Your data will only be passed on to third parties if this is necessary for the processing of your order:

1. Service provider:
   • Payment service provider (e.g. PayPal, Stripe)
   • Shipping service provider (e.g. DHL, UPS)
   • Email marketing provider
2. Public authorities: If this is required by law (e.g. tax offices).
3. Analysis provider: Use of tools such as Google Analytics to improve website performance.

7. cookies and tracking technologies

Our website uses cookies to give you the best possible experience:

1. Essential cookies: Necessary for the operation of the website (e.g. shopping cart functionality).
2. Analysis cookies: To improve our offer (e.g. Google Analytics).
3. Marketing cookies: To display personalized advertising.

Cookie management: You can change your cookie settings at any time via our cookie settings.

8. data storage

We store your personal data:

• For the duration of the contract processing and beyond in accordance with the statutory retention periods (e.g. 10 years for tax-relevant documents).
• For as long as is necessary to fulfill the purposes set out in this Privacy Policy.

9. your rights

As a data subject, you have the following rights under the GDPR:

1. Right to information: You can request a copy of the data stored about you.
2. Right to rectification: You can request the correction of incorrect or incomplete data.
3. Right to erasure (“right to be forgotten”): You can request the erasure of your data, provided there are no legal grounds to the contrary.
4. Right to restriction: You can request the restriction of the processing of your data.
5. Right to data portability: You can request the transfer of your data in a machine-readable format.
6. Right to object: You can object to the processing of your data for certain purposes (e.g. direct advertising).

To exercise your rights, please contact us at mail@zensakustudio.com.

10. data security

We use technical and organizational measures to protect your data from unauthorized access, loss or misuse, including the use of SSL encryption for all data transmissions.

11. services from third-party providers

We use third-party services that can process data:

• Google Analytics: To analyze website usage.
• Stripe/PayPal: For payment processing.
• WooCommerce: For managing orders and customers.

The respective privacy policies of these providers can be viewed on their websites.

12. international data transmission

If you are located outside the EU, your data may be transferred to countries with different data protection laws. We ensure that an appropriate level of data protection is maintained, for example through standard contractual clauses (SCCs).

13. updating this privacy policy

We reserve the right to update this privacy policy to reflect changes in data processing or legal requirements. The current version is always available on our website.

Last update: December 12, 2024

14. contact

If you have any questions about this privacy policy or your rights, you can contact us as follows:
ZenSaku Studio
Drimbornweg 1
53909 Zülpich, Germany
Email: mail@zensakustudio.com