To place your order, select the products you want, add them to your shopping cart and follow the instructions to checkout. You can order as a guest or create an account to view your order history.
Yes, you can cancel your order as long as it has not yet been put into production. Please contact our customer service team immediately to arrange for a cancellation.
Yes, returns and exchanges are possible within 30 days of receipt, provided the product is unused, undamaged and in its original packaging.
Digital downloads are excluded from return or exchange, as these cannot be returned due to their nature.
Exceptions apply to personalized products, as these are specially made to your specifications. A return or exchange is only possible if the product has been delivered damaged or faulty. In such cases, please contact us so that we can find a solution together.
You can reach us via our contact form or by e-mail at mail@zensakustudio.com.
We currently only operate an online store. However, we offer detailed photos and descriptions so that you can get a clear picture.
As we focus on exclusivity, there are rarely any promotions. We inform our newsletter subscribers about special offers.
The shipping time depends on your address and the selected shipping method. We normally deliver within 2 to 4 working days within Germany. We will do everything we can to ship your order as quickly as possible.
Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. Please note that we cannot deliver to all countries. If your desired country is not on the list of available shipping destinations, please contact us and we will check the possibilities for delivery.
Yes, we accept individual requests. Please let us know your wishes.
Yes, many of our products can be personalized on request. Contact us for details.
We only use high-quality materials such as [e.g. wood, ceramics, natural fibers, etc.], which guarantee durability and aesthetics. We attach great importance to environmental friendliness and sustainability. Our materials are carefully selected to ensure both the highest quality and ecological responsibility. Wherever possible, we work with recyclable or natural resources to minimize environmental impact.
Depending on the product, we will give you individual care instructions to maintain its longevity and beauty.
The term “giclée” comes from the French word for “spray”. This printing method uses fine inkjet nozzles to reproduce artwork with high precision and vibrant colors.
Giclée prints are popular with artists, photographers and art lovers because of their museum quality and durability. They are ideal for limited editions, gallery exhibitions and high-quality art reproductions.
No, giclée prints are intended for indoor use only. They should not be used outdoors as sunlight, moisture or extreme temperatures can affect the materials and inks.
Products purchased in the “ready to hang” function are placed in frames when they are delivered. The frames are pre-packed with corners and foil and then packed in a cardboard box with reinforced edges to protect the frames. In addition, I-beams are used to give the packaging extra stability, especially for orders with multiple items (max. 3 frames in one package).
Our canvases are made from a durable cotton-polyester blend with a weight of 333 g/m². The frame is made from FSC-certified Radiata pine wood from responsibly managed forests.
Yes, the inks are water-based latex inks that are UL-certified and GREENGUARD GOLD-approved. They are non-toxic, non-flammable and meet high standards for environmental and health compatibility.
Yes, all canvases are supplied with a sawtooth suspension and non-slip rubber pads so that they can be hung directly on the wall.
The manufacturer carries out quality checks at every stage of the printing process to ensure that each canvas meets the highest standards.
In addition to using FSC-certified wood and environmentally friendly printing inks, the manufacturer uses 28% less cardboard than the industry standard and relies on recycled materials for the packaging.
Due to the production process, slight deviations of +/- 3.2 mm may occur in the dimensions of the canvas.
If the screen becomes dusty, simply wipe it with a clean, damp cloth. Avoid harsh cleaning agents or intense moisture.
The manufacturer packs the canvases in recycled, custom-fit cardboard boxes with a protective plastic film to prevent transport damage and minimize packaging material.
The canvases are available in various sizes and frame thicknesses of 0.75″ to suit different aesthetic preferences.
Thanks to the special coating and high-quality printing inks, the canvases are durable and retain their color brilliance for many years.
Kein Mehrwertsteuerausweis, da Kleinunternehmer nach §19 (1) UStG. | No VAT statement, as small business owner according to §19 (1) UStG.